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NYC TLC Test: Fares questions and answers

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Fares

33 questions

  1. #1

    A taxi passenger wants to pay by credit card. The driver must:

    1. Refuse and ask for cash
    2. Add a card fee
    3. Accept the card payment
    4. Accept only on trips over $20

    Answer: C. Taxi drivers must accept credit or debit cards, with no added fee.

    Source: TLC Rules, Chapter 80 (2025), §80-17(e)(1)(i)

  2. #2

    During their shift, taxi drivers must be able to make change for a bill of at least:

    1. $1
    2. $5
    3. $100
    4. $20

    Answer: D. Drivers must be able to change a $20 bill and give correct change.

    Source: TLC Rules, Chapter 80 (2025), §80-17(d)(1)

  3. #3

    May a TLC driver ask a passenger for a tip?

    1. No — drivers must not ask for a tip or suggest one is expected
    2. Yes, always
    3. Only on airport trips
    4. Only if the fare is under $10

    Answer: A. Asking for a tip is prohibited ($50 fine).

    Source: TLC Rules, Chapter 80 (2025), §80-17(a)(6)

  4. #4

    Overcharging a passenger by $10 or more above the approved rate or quoted fare results in:

    1. A $25 fine
    2. License revocation
    3. A warning
    4. 1 point

    Answer: B. Overcharging a passenger by $10 or more above the approved rate or quoted fare results in license revocation.

    Source: TLC Rules, Chapter 80 (2025), §80-02(e)(1)

  5. #5

    When a passenger asks for a receipt, the driver must:

    1. Refuse if paid in cash
    2. Charge $1 for it
    3. Provide a receipt
    4. Send it the next day

    Answer: C. Receipts show the date, time, trip number, total fare and the driver's license number.

    Source: TLC Rules, Chapter 80 (2025), §80-16(d)(2)

  6. #6

    On a taxi trip to Westchester or Nassau County, who pays the necessary tolls?

    1. The driver
    2. Nobody
    3. The TLC
    4. The passenger, both ways

    Answer: D. For trips to Westchester or Nassau, the passenger pays necessary tolls both ways.

    Source: TLC Rules, Chapter 80 (2025), §80-17(f)(2)(iv)

  7. #7

    A taxi, FHV or street hail livery driver must use E-ZPass at:

    1. only crossings operated by the MTA, not other authorities
    2. only crossings into Manhattan, not outer-borough ones
    3. all MTA and Triboro crossings and wherever else E-ZPass is accepted
    4. only when the passenger asks the driver to use it

    Answer: C. E-ZPass is required at all MTA and Triboro Bridge and Tunnel Authority crossings and wherever else it is accepted.

    Source: NYC TLC Rules, Chapter 80, p. 31all crossings within the jurisdiction of the Metropolitan Transportation Authority,

  8. #8

    May a taxi, FHV or street hail livery driver use a personal E-ZPass tag to meet the E-ZPass requirement?

    1. No, only the vehicle owner's tag is allowed
    2. No, only a tag issued by the TLC is allowed
    3. Yes, personal tags may be used
    4. Yes, but only during off-peak hours

    Answer: C. Drivers may use personal E-ZPass tags to meet the requirement (§80-15(d)(3)).

    Source: NYC TLC Rules, Chapter 80, p. 31Taxicab, For-Hire Vehicle or Street Hail Livery Drivers may use personal EZPass® tags

  9. #9

    Tolls paid by passengers must be forwarded to the E-ZPass tag holder:

    1. at the end of the shift or lease period
    2. by the end of the same calendar month
    3. within a day after every single trip
    4. only after the holder asks in writing

    Answer: A. The driver must forward all passenger-paid tolls to the tag holder at the end of the shift or lease period (§80-15(d)(4)).

    Source: NYC TLC Rules, Chapter 80, p. 31paid by the Passengers to the holder of the E-ZPass® tag at the end of his or her

  10. #10

    A taxi or SHL driver is required to establish an E-ZPass replenishment account. The driver must:

    1. maintain the required balance in it
    2. close it after each shift
    3. refill it only once a month
    4. share it with other drivers

    Answer: A. If a replenishment account is required, the driver must maintain the required balance (§80-15(d)(5)).

    Source: NYC TLC Rules, Chapter 80, p. 31the Driver must maintain the required balance in the account.

  11. #11

    A hail passenger changes the destination or ends the ride early. The passenger pays:

    1. the fare quoted for the original trip
    2. the amount on the Taximeter when the trip ends
    3. a cancellation fee the driver sets
    4. the metered amount plus the base rate

    Answer: B. For hail trips the passenger pays the amount shown on the Taximeter or information monitor when the trip ends (§80-16(b)).

    Source: NYC TLC Rules, Chapter 80, p. 33For Hail trips the Passenger will pay the amount shown

  12. #12

    A passenger ends a pre-arranged For-Hire Vehicle trip early. The passenger may have to pay:

    1. only the distance already driven
    2. the complete fare that was quoted
    3. a reduced share of the quote
    4. nothing, if the driver agrees

    Answer: B. For a pre-arranged FHV trip, ending early can result in the complete fare quoted (§80-16(b)).

    Source: NYC TLC Rules, Chapter 80, p. 33result in a different fare or, for a trip which terminates early, the complete fare quoted.

  13. #13

    A taxi receipt must show the Commission Complaint telephone number, which is:

    1. 311
    2. 911
    3. 411
    4. 511

    Answer: A. The receipt must state the "311" Commission Complaint telephone number (§80-16(d)).

    Source: NYC TLC Rules, Chapter 80, p. 34the “311” Commission Complaint telephone number.

  14. #14

    If the passenger paid by card, what part of the card number must appear on the receipt?

    1. the first six digits
    2. the last four digits
    3. the full card number
    4. no digits at all

    Answer: B. The receipt must show the last four digits of the card account number, if applicable (§80-16(d)).

    Source: NYC TLC Rules, Chapter 80, p. 34last four digits of card account number, if applicable

  15. #15

    On a pre-arranged FHV trip, the driver must not charge more than:

    1. the amount the driver sets at trip end
    2. the Base's highest rate for any trip
    3. the fare the passenger offers at pickup
    4. the rate, fare quote or estimate the Base gave

    Answer: D. The driver may not exceed the Base's rate, quote or estimate, unless the passenger changes the destination (§80-17(a)(2)).

    Source: NYC TLC Rules, Chapter 80, p. 35not charge a Passenger more than the rate, fare quote, or fare estimate provided to

  16. #16

    A passenger has paid the fare in cash. The driver must:

    1. keep the difference as a tip
    2. give change only if asked
    3. give the passenger the correct change
    4. round the change down to the dollar

    Answer: C. A driver must give the correct change to a passenger who has paid the fare (§80-17(a)(5)).

    Source: NYC TLC Rules, Chapter 80, p. 36A Driver must give the correct change to a Passenger who has paid the fare.

  17. #17

    A taxi or street hail livery driver must accept as fare payment:

    1. United States currency
    2. only credit or debit cards
    3. only exact change
    4. only mobile app payments

    Answer: A. Taxi and SHL drivers must accept United States currency as fare payment (§80-17(c)).

    Source: NYC TLC Rules, Chapter 80, p. 36A Taxicab or Street Hail Livery Driver must accept United States currency as

  18. #18

    A taxi driver cannot change a $20 bill. With the passenger's consent, the driver must:

    1. mail the change to the passenger the next day
    2. log off and go to the nearest place to get change
    3. round the fare up and keep the difference
    4. refuse payment and ask the passenger to leave

    Answer: B. The driver, with consent, logs off the Technology System, records the trip, and proceeds to the nearest place to obtain change (§80-17(d)).

    Source: NYC TLC Rules, Chapter 80, p. 36Proceed to the nearest location where he or she may reasonably expect to

  19. #19

    A taxi's card system cannot process payments. The driver may pick up a passenger only if, before engaging the Taximeter, the driver:

    1. asks the base to approve the trip
    2. warns the passenger cards will not work
    3. gets the passenger's written signature
    4. collects a cash deposit up front

    Answer: B. Without a working card system, the driver must tell the passenger before engaging the Taximeter that cards cannot be used (§80-17(e)(1)(iii)).

    Source: NYC TLC Rules, Chapter 80, p. 37or debit card transactions, unless prior to engaging the Taximeter, the

  20. #20

    A taxi driver may accept credit or debit card payments only through:

    1. a portable card reader the driver carries
    2. a card terminal the garage owner provides
    3. the driver's personal phone with a payment app
    4. the vehicle's Technology System or an approved E-Hail App

    Answer: D. Card payments may not be accepted through any device other than the vehicle's Technology System or an approved E-Hail App (§80-17(e)(1)(iv)).

    Source: NYC TLC Rules, Chapter 80, p. 37card payments through any device other than the Vehicle’s Technology

  21. #21

    A card payment fails only because the communication network is down. The driver must offer the passenger:

    1. to pay by check or mail payment to the base
    2. to cancel the trip and pay a minimum fare
    3. to pay cash or ride on to a place with coverage
    4. to wait at the curb until the network returns

    Answer: C. The driver must offer the choice of paying cash or continuing to a location where the wireless payment system can reach its network (§80-17(e)(1)(v)).

    Source: NYC TLC Rules, Chapter 80, p. 37the option of either paying cash or having the Driver continue to a location

  22. #22

    May a taxi driver charge a passenger an extra fee for paying by credit or debit card?

    1. Yes, up to the card processing cost
    2. Yes, if the fee is posted in the vehicle
    3. No, no additional fee may be charged
    4. Yes, but only on long trips

    Answer: C. A taxi or SHL driver must not charge any additional fee (mark-up) for card transactions (§80-17(e)(1)(vi)).

    Source: NYC TLC Rules, Chapter 80, p. 37must not charge any additional fee (mark-up) to any Passenger for

  23. #23

    For-Hire Vehicle drivers must accept a passenger's choice to pay by credit or debit card:

    1. if credit card payment is available
    2. only on trips to the airport
    3. only if the passenger pays a fee
    4. only when the base requests it

    Answer: A. All FHV drivers must accept the passenger's choice to pay by card if card payment is available (§80-17(e)(2)(i)).

    Source: NYC TLC Rules, Chapter 80, p. 38credit/debit card if credit card payment is available.

  24. #24

    For a taxi trip beyond NYC (not Westchester, Nassau or Newark), a negotiated 'flat rate' means:

    1. double the meter reading
    2. the meter reading plus an agreed percentage
    3. the metered rate plus return tolls
    4. a set dollar amount agreed before the trip

    Answer: D. A flat rate is a dollar amount negotiated before the trip; "double the meter" is not a flat rate (§80-17(f)(1)).

    Source: NYC TLC Rules, Chapter 80, p. 38means a dollar amount; “double the meter” is NOT a flat rate.)

  25. #25

    For a taxi trip to Westchester, the fare is the meter amount within the City plus:

    1. half the meter amount outside the City
    2. twice the meter amount outside the City
    3. the same meter amount outside the City
    4. a surcharge for the return trip

    Answer: B. The fare is the meter amount within the City plus twice the meter amount for the portion outside the City limits (§80-17(f)(2)(iii)).

    Source: NYC TLC Rules, Chapter 80, p. 38portion of the trip within the City, plus twice the amount shown on

  26. #26

    On a taxi trip to Westchester or Nassau, the driver must tell the passenger:

    1. the total toll before leaving the City
    2. when the vehicle crosses the City limits
    3. which route is the fastest
    4. when the return toll is paid

    Answer: B. The driver must tell the passenger when the vehicle crosses the City limits so the meter can be checked then (§80-17(f)(2)(iii)).

    Source: NYC TLC Rules, Chapter 80, p. 38when the Vehicle crosses the City limits so that the Passenger can check

  27. #27

    For each trip in a Taxicab, to whom must the Driver remit the Taxicab Improvement Surcharge?

    1. The TLC Commissioner directly
    2. The E-Hail Application provider
    3. The Technology System vendor
    4. The Taxicab Medallion Owner

    Answer: D. The Driver remits the surcharge to the medallion owner (§80-17(h)).

    Source: NYC TLC Rules, Chapter 80, p. 40For each trip in a Taxicab, the Driver must remit the Taxicab Improvement Surcharge to the Taxicab Medallion Owner.

  28. #28

    For each Hail Trip in a Street Hail Livery, the Street Hail Livery Improvement Surcharge must be remitted to:

    1. The Taxicab Medallion Owner
    2. The TLC Adjudications Tribunal
    3. The passenger's E-Hail provider
    4. The Street Hail Livery Licensee

    Answer: D. The Driver remits it to the SHL Licensee (§80-17(i)).

    Source: NYC TLC Rules, Chapter 80, p. 40For each Hail Trip in a Street Hail Livery, the Driver must remit the Street Hail Livery Improvement Surcharge to the Street Hail Livery Licensee.

  29. #29

    A passenger pays by E-Payment on a regular trip (not a Flex Fare Trip). How must the fare be calculated?

    1. By the Driver's estimate of time and distance
    2. By a flat amount agreed with the Passenger
    3. By the phone's GPS distance calculation
    4. By the Taximeter, not by any other method

    Answer: D. Except for Flex Fare Trips, even E-Payment fares come from the Taximeter (§80-17(j)(3)).

    Source: NYC TLC Rules, Chapter 80, p. 40Any fare paid for by E-Payment must be calculated by the Taximeter and not by any other method, unless it is a Flex Fare Trip.

  30. #30

    What may an Approved Tablet facilitate for the Driver under the TLC rules?

    1. Payment of the full metered fare
    2. Payment of the airport surcharge
    3. Payment of the Driver's TLC fines
    4. Gratuities (tips) paid to the Driver

    Answer: D. Tablets may handle tips, but a Driver must not run a system collecting payment data (§80-17(k)).

    Source: NYC TLC Rules, Chapter 80, p. 40An Approved Tablet may facilitate gratuities to the Driver through the means provided in Chapter 59B of these rules.

  31. #31

    On a flat fare trip to or from Kennedy Airport, what must the Driver key into the Technology System?

    1. The Passenger's name and the flight number
    2. The toll amount and the tip received
    3. That it is a flat fare trip, with its time and distance
    4. The terminal and the airline of the Passenger

    Answer: C. The flat fare trip must be recorded with its time and distance (§80-26(b)(4)).

    Source: NYC TLC Rules, Chapter 80, p. 58the Driver must key the information into the Technology System, as applicable (or enter on a written Trip Record) that this is a flat fare trip to or from Kennedy Airport and include the time and distance of the trip.

  32. #32

    Upon reaching the destination, in what position must the Driver leave the Taximeter until the fare is paid?

    1. Recording ("Hired")
    2. Vacant and cleared
    3. Non-recording ("Time Off")
    4. Reset to the flag-down amount

    Answer: C. The meter stops recording at the destination and stays that way until payment (§80-26(b)(5)).

    Source: NYC TLC Rules, Chapter 80, p. 58Upon reaching the Passenger's destination, the Driver must place the Taximeter in a non-recording or "Time Off" position, inform the Passenger of the fare due and leave the Taximeter in a non-recording position until the fare is paid.

  33. #33

    When must the Driver clear the Taximeter and place it in the "Vacant" position?

    1. Only at the end of the work shift
    2. When the next Passenger names a destination
    3. After the fare is paid and the receipt is printed
    4. Immediately after the Passenger leaves the Vehicle

    Answer: D. The meter stays "Vacant" until the next Passenger enters (§80-26(b)(6)).

    Source: NYC TLC Rules, Chapter 80, p. 58Immediately after the Passenger leaves the Vehicle, the Driver must clear the Taximeter, placing it in an off or "Vacant" position in which it must remain until the next Passenger enters the Vehicle.
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